An exciting opportunity has arisen to join the Phoenix Project, based in Trowbridge. The Phoenix Project offers integrated Domestic Abuse support across Wiltshire and Sexual Violence support across Wiltshire and Swindon.

We are now looking to recruit a full time Domestic Abuse Family Support Worker. The successful applicant will be part of an established and experienced team providing high quality advice, guidance and support to domestic abuse victims and their families.

Key elements of the role include:

  • To provide a high quality, whole family approach to support adult victims and their families who are experiencing domestic abuse
  • Support and enable service users to increase their safety and make positive choices for the future
  • Undertaking risk assessments and implementing robust safety management plans
  • Give practical and emotional support to families who are experiencing domestic abuse in the community

The ideal candidate will have proven experience of working within the field of domestic abuse, an understanding of risk assessment and safeguarding and exceptional communication skills. Experience and understanding of: providing telephone support, working with both adults and children and multi-agency working is an advantage. Travel across Wiltshire is an essential part of this role therefore a full clean driving licence, access to a vehicle and business insurance are requirements for the role.

We also have a second post coming available soon for Maternity cover for one year.

Closing Date: Monday 8th June 2020

Reference: WLP/20/03

Salary: £20,628 - £22,129 (pro rata)

Hours: 30 - 37 hours per week

Location: Trowbridge, Wiltshire

Tenure: Permanent

Closing date: Monday 8th June 2020

Interviews: Tuesday 16th June 2020

Job Description and Person Specification


Applications via application form only, please note we do not accept CVs. If you feel you have relevant skills and experience, you can download here the necessary documents to complete your application. Alternatively, please telephone 01225 777724 to request an application pack or email This email address is being protected from spambots. You need JavaScript enabled to view it.


You will be required to undergo an Enhanced DBS check.

Full job description and application forms are available here on our website

Or by contacting Splitz Support Service by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or on 01225 777 724

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