We are looking for a full time Helpdesk worker based in our Exeter office. The role will need to be part office based and part home based under current Covid-19 restrictions. You will be part of an experienced team providing high quality advice, guidance and support to victims of domestic violence, enabling them to live safely.

You should have proven experience and qualifications in support work with knowledge of domestic violence issues and also have previous IT administration experience, excellent written and verbal communication skills, attention to detail and accuracy in areas of spelling, grammar and punctuation.

Please refer to the Person Specification for full list of skills required for the role.

Previous applicants need not apply

Closing Date: Thursday 29th October 2020

Reference: DEV/20/17

Salary: £19,088 per annum

Hours: 37.5 hours per week

Tenure: 12 months, fixed term contract

Closing date: Thursday 29th October 2020

Interviews: Friday 6th November 2020

Job Description

Job Description and Person Specification


Applications via application form only, please note we do not accept CVs. If you feel you have relevant skills and experience, you can download here the necessary documents to complete your application. Alternatively, please telephone 01225 777724 to request an application pack or email This email address is being protected from spambots. You need JavaScript enabled to view it..


You will be required to undergo an Enhanced DBS check.

You will also undergo a police check

Full job description and application forms are available on our website at


Or by contacting Splitz Support Service by email This email address is being protected from spambots. You need JavaScript enabled to view it. or on 01225 777724

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As users of the disability symbol, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Splitz Support Service, Oak House, Epsom Square, White Horse Business Park, Trowbridge BA14 0XG
Registered Charity No: 1064764; Registered in England, Company Limited by Guarantee No: 3360057
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