Privacy and Cookies

Registration

Splitz is registered as a data controller with the Information Commissioner. Our registration number is Z8493529.

We will treat all the personal information we hold about you as private and confidential. We will not reveal any details about you to anyone not connected with Splitz Support Service, unless:

• you ask us to reveal the information, or if we have your permission to do so, or
• there is a legal reason to do so, or
• there is a duty to other people to reveal the information.

Subject Access Request

You have the right under the Data Protection Act to see the personal records we hold about you. If you want to see your records please write to:

The Data Protection Officer
Splitz Support Service
Oak House
Epsom Square
White Horse Business Park
Trowbridge
BA14 0XG.

It will speed up our reply if you include your full name and address plus any previous names or addresses we may have for you. Make sure your letter is signed. We may make a small charge for this service.

How we use cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

Cookie	Purpose	Expires
JSESSIONID	This is a randomly generated number that identifies your browser This cookie allows the service to remember selections and preferences that you’ve already made or information that you've already given.	When you close the browser
fontSize	This cookie remembers the font size used when viewing the browser.	1 year
cookieAcceptedCookie	This cookie remembers whether you have accepted the use of cookies or not, and will display the warning message if you haven't.	2040

 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

Search engine

The search engine on our website is designed to be as powerful and easy to use as the popular search engine Google. The search is made possible by a piece of hardware (a search ‘appliance’) supplied by Google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.